Tag Archives: hearing

Customer Service: What’s That?

  Having worked in a top brand multinational company for nearly 20 years, one message that was drummed into me was “Delight Your Customers!” The idea that we were there for the people who used our products (& therefore made us … Continue reading

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Seeing & Hearing: Do We?

  I was chatting with a very good friend recently & we joked that if we write too much in a message the other will have forgotten what we’re writing about before they reach the end! This led me to thinking about ‘Listening but not … Continue reading

Posted in building confidence, building relationships, challenge, communication, Friendship, principles, relationships, the bigger picture, trust, truth, Uncategorized, wisdom, writing | Tagged , , , , , , , , | Leave a comment

Hearing or Learning?

I’ve heard many different presentations, lectures, seminars and general talks, amounting to hours of arguments, explanations, persuasion, debate, facts, figures, methods and madness. But after all my hearing, how much did I actually learn? The answer is probably not that … Continue reading

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