Tag Archives: customers

People Still Like The Personal Touch

I am currently reviewing my business activities for the coming year & as part of that exercise I look at what I am currently doing well & what I can improve. One thing I have noticed above all else is … Continue reading

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Customer Service: What’s That?

  Having worked in a top brand multinational company for nearly 20 years, one message that was drummed into me¬†was “Delight Your Customers!” The idea that we were there for the people who used our products (& therefore made us … Continue reading

Posted in barriers to friendship, barriers to relationship, communication, customer service, help, music, musical instruments, wisdom | Tagged , , , , , , , , , , | 2 Comments

Service or Ripped-Off?

So goes that start of a conversation I overheard today whilst out shopping at our local Market. What a damning inditement on all those free offers we are continually bombarded with in order to grab our business; offers which, in … Continue reading

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