Category Archives: musical instruments

Customer Service: What’s That?

  Having worked in a top brand multinational company for nearly 20 years, one message that was drummed into me was “Delight Your Customers!” The idea that we were there for the people who used our products (& therefore made us … Continue reading

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Euphonium: Powered By Waste

Euphonium A lovely artist & good friend of mine once made the observation that blown instruments use carbon dioxide (a waste gas) to produce their notes. That made me wonder how often we write people off  as waste when there is still … Continue reading

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