Unfortunately, as the picture above shows, the outcome wasn’t what I’d expected. I lost concentration for less than a second which resulted in dropping the kettle of boiling water. The rest, as they say is history; first & second-degree burns!
I was also forced to wonder how often I do things without really thinking because I’ve done them so many times before?
That’s probably less of a problem with processes (unless something like today derails the train) but I think we can also do that with the people we know well or see often. We see them but we don’t; we speak but don’t really hear their answer.
I remember about twelve years ago a very bouncy chatty friend at work asked,
“Hi Stuart! How are you today?“
“Rubbish!” (or words to that effect) was my answer.
“Great! Great! Nice to see you. Keep well” she said as she disappeared down the corridor.
The big danger is that we can, like my tea-making attempt today & like my friend at work, fall into the rut of familiarity & because of that miss what is really happening. At the extreme end of the scale I remember hearing a news story a couple of years ago about a man who had died at his desk at work & it wasn’t noticed for several days. Those around him were so familiar with him that he’d become invisible. Or perhaps they just didn’t notice because they were too busy?
As unpleasant as today has been (and still is) it has re-highlighted the need for me keep my eyes open & not to allow familiarity to make me complacent, just in case the train comes off the rails, or I miss someone else’s needs, or I drop a kettle 🙂
Until next time …